Hyperion, Quality R/C Products
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Defective product support

Per April 1st 2009 Hyperion Europe is centralizing support that require testing or repair. Our aim is to provide a quicker support process and to eliminate situations of products being shipped to us that should have been avoided.

It is VERY IMPORTANT that you describe how the problem manifests itself: How is the product being used, what other products are in the mix, what was the situation just before the error occurred, can you replicate the error and if so, how? Descriptions such as "no function", "charger don't work" etc. does not help us to determine what is wrong.

To open a new case, please click the link below and fill out the form. DO NOT SHIP US ANYTHING BEFORE YOU HAVE A CASE NUMBER FROM US. We will contact you as soon as we can after having received your report and advise on next steps.

Thanks for your help!

Create New Support Case